Terms of Business & Working Together Agreement
I am a friendly, down-to-earth counsellor who offers you a safe, contained space in a relaxed environment to explore what is happening in your life. As we work together, you'll be shown respect, understanding, and patience, so that you can speak freely and openly. I can help you work through issues and challenges that you are facing and help you move forward.
I do not charge in advance for a set number of consultations, or a course of treatment. I endeavour to help clients feel better when they leave the first consultation, to have homework tasks or activities to complete, and to continue to progress towards their goals between each session. If a client is not progressing I will endeavour to find an alternative and more suitable therapist and/or therapeutic approach.
CONFIDENTIALITY – GENERAL DATA PROTECTION REGULATIONS
We are registered with the Information Commissioner's Office (ICO). Your personal information will be kept in accordance with ICO guidelines and the relevant Data Protection Legislation in the UK on the basis that you have given your consent to information about you being held by the therapist.
SCALE OF CHARGES
Cost of therapy
Therapy for individuals £60 per hour
Under 18 Counselling £50 (50-60 mins)
Concessions available from £50 (unemployed and students - proof of status required).
Any pre-agreed longer or shorter sessions are charged on a pro-rata basis
Subject to availability, out of hours appointments can be arranged in the evening (after 7pm) or at weekends for an additional cost of £10 per session. Please note - The session fee is subject to revision from time to time. Advance notice will be given of any increase.
Payment Methods
Payment is required preferably before each session by Paypal, cash or bank transfer. If payment is not made by the end of the day of the consultation, a follow-up session will not be confirmed until payment is made for the previous session.
Should you encounter any financial difficulty, please make contact so we can discuss your circumstances.
Cancellation Policy
If you are unable to attend your session for any reason, I can transfer your booking to a different date and time where possible. I would ask that you give me as much notice as possible if you need to reschedule or cancel and I understand that in some circumstances a last-minute cancellation is unavoidable. The full session fee is due if you cancel within 24 hours of your booked session as I am unable to offer this at late notice to another client.
No Show Policy
Where an appointment is arranged and agreed, and a client does not attend that appointment, the consultation fee will be payable in full.
Protection of Client and Therapist
It is recognised that some clients may be particularly vulnerable, especially young people. We reserve the right to record consultations, if deemed appropriate, for the protection of both client and therapist.
Canine Assisted Therapy
We take our animal's welfare very seriously and endeavour not to put them in a situation they aren't comfortable with, or at any risk of harm or injury.
Creative Therapy
The creative option is always your choice, and simply makes communication between us easier. It is suitable for adults and young people. For face to face creative counselling sessions we will provide some art materials. If you attend creative counselling sessions online you will need to provide your own art materials.
Ecotherapy - Walk & Talk Sessions
Ecotherapy Walk and Talk sessions are subject to risk assessment and are at your own risk, we cannot be held accountable for injury, damage or losses.